Privacy Policy

Effective Date: 22 February 2026

Rasal Tech Solutions ("we", "our", "us") operates digital platforms including Shastra to Stay and related services. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or communicate with us via WhatsApp.

1. Information We Collect

We may collect the following information:

• Name
• Phone number
• Email address (if provided)
• Booking details (villa selection, check-in, check-out dates)
• Payment transaction status (processed via secure third-party providers)
• Messages exchanged through WhatsApp

2. How We Use Your Information

We use collected information to:

• Process and confirm villa bookings
• Send booking confirmations and payment links
• Provide customer support
• Notify property owners about confirmed bookings
• Improve our services and user experience

3. WhatsApp Communication

By initiating communication via WhatsApp, you consent to receive transactional and booking-related messages from Rasal Tech Solutions. We do not send promotional or spam messages without explicit user consent.

4. Payment Processing

Payments are processed securely through trusted third-party payment providers. We do not store full card details or sensitive financial information on our servers.

5. Data Sharing

We do not sell or rent your personal information. Information may be shared only with:

• Property owners for confirmed bookings
• Payment service providers
• Legal authorities when required by law

6. Data Retention

We retain booking and communication records only as long as necessary to provide services and comply with legal obligations.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access or misuse.

8. Contact Information

If you have any questions about this Privacy Policy, you may contact us at:

Email: rasaltechsolutions@gmail.com
Business Name: Rasal Tech Solutions